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CUSTOMER FEEDBACK

  • ⭐️⭐️⭐️⭐️⭐️

    ”Glosses are so moisturizing, non-sticky and long-lasting. Perfect for when I go out!” - Dee

  • ⭐️⭐️⭐️⭐️

    “Love these glosses, brought them on holiday with me. I don’t wear makeup, so the clear gloss did me just fine. Amazing!” - Sarah

  • ⭐️⭐️⭐️⭐️⭐️

    “I’m in love with coco bay. It’s the perfect glitter gloss for when you want a glam look. You can even rock it on its own. I need all of them!” - T
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STORE POLICIES

  • Processing time: Orders are packed with love and typically ship within 2–4 business days.

  • Delivery time: UK orders usually arrive within 2-4 business days after dispatch. International orders may take longer depending on your location.

  • Tracking: Once shipped, you’ll receive a confirmation email with tracking details (where available).

  • Delays: Please note, shipping times may vary due to customs, postal delays, or seasonal demand.

Returns & Exchanges

Due to the nature of our products (cosmetics), we cannot accept returns or exchanges for hygiene reasons. Please double-check your order before checkout.

In the event there is a problem with your order:


  • Contact us within 7 days of delivery with your order number and clear photos.

Refunds


  • Refunds are only offered if your item arrives damaged/defective and cannot be replaced.

  • Shipping fees are non-refundable.

Cancellations


  • Orders may be cancelled within 12 hours of purchase. After this window, we cannot guarantee cancellation as your order may already be processing.

Customs & Duties (International Orders)


  • Buyers are responsible for any customs fees, duties, or taxes charged in their country.